Bank & money paperworkIndia

Take an unresolved bank complaint to RBI

Explore the official steps with a trusted grown-up.

Use official RBI CMS after checking the current scheme's eligibility and filing requirements.

Formal processPublic officeOfficial steps

Who it goes to: RBI Ombudsman or applicable RBI grievance authority

Where it applies: India; covered entities and the applicable RBI grievance scheme

See official steps
01 · What is this?

The official RBI complaint entry route.

02 · When is it useful?

Use it for an unresolved service complaint that meets the applicable scheme's requirements.

03 · Start here

Keep proof of your first complaint to the bank and check the current RBI guidance before filing.

Gather your pieces

  1. Keep the bank complaint, acknowledgment, replies and relevant evidence.
  2. Check entity coverage, the applicable waiting period, filing window and exclusions.
  3. The current 2026 FAQ describes a 90-day filing window with a specified starting point; read it carefully.

Your official next step

This record links to the authority's official form or entry route. Follow the current instructions there with a trusted grown-up; this page does not reproduce or submit an official filing.

Your next moves

  1. Submit through official CMS and preserve the reference.
  2. Respond to requests and track the complaint through the official service.

Real-world check

Official route, not a reproduced form. The 2026 scheme applies from 1 July 2026, with legacy cases governed separately. It does not cover every entity or grievance. Filing and successful submission have not been tested.

Sources & official links